CAREERS
CRM Manager HubSpot - Remote
Compensation: Hourly wage based on experience.
Reports to: CRM Manager - HubSpot
Contract from: Jan 2025 (flexible)
Available Positions: 1
Join a growing Adventure company
Company Overview:
At Outdoor Norway, we’ve spent the past 8 years crafting unforgettable outdoor adventures in the heart of Fjord Norway. Based in Voss, the "Adventure Mecca of Norway," we offer day tours, multiday expeditions, equipment rentals, and adventure courses that connect people with the raw beauty of nature in extraordinary ways.
While our roots are firmly planted and our reputation well-established, we’re still driven by the vibrant energy of a start-up. We are in an exciting phase of organizing our operations to scale and grow, creating new opportunities to reach even more adventure enthusiasts worldwide. As demand for our experiences continues to rise, we’re looking for passionate, ambitious professionals to join us on this transformative journey.
Our adventures happen in the heart of Fjord, Norway; this role is fully remote, offering you the flexibility to work from anywhere while being part of our dynamic, adventure-loving team.
Why Join Us?
- Remote Opportunity: Work from anywhere while contributing to an adventure-driven company.
- Dynamic Role: Take charge of CRM strategies, automation workflows, and funnel building for a fast-growing brand.
- Innovative Team: Collaborate with experts in tourism and marketing who share a passion for adventure.
- Growth Potential: Lead initiatives that directly impact customer engagement and company success.
Our Ideal Candidate for CRM Manager
We’re seeking a Hubspot CRM Manager who is passionate about leveraging HubSpot to build strong customer relationships, streamline operations, and create high-performing sales and marketing funnels. If you have a proven track record in CRM optimization and thrive in data-driven environments, this is your chance to make an impact while working in the exciting tourism industry.
Your Responsibilities:
Marketing Automation & CRM Management:
- Design, implement, and optimize HubSpot workflows to enhance marketing efficiency and operational processes.
- Set up and maintain CRM pipelines to improve customer engagement, lead management, and retention.
- Collaborate with sales and marketing teams to align campaigns, funnels, and CRM strategies for seamless customer journeys.
Funnel Strategy & Optimization:
- Create and manage high-performing funnels to drive lead generation, sales, and customer retention.
- Analyze data to improve funnel performance and ensure maximum conversions.
Data Management & Reporting:
- Integrate HubSpot with other tools to centralize data flow and enhance analytics.
- Monitor CRM data, generate insights, and provide actionable recommendations to optimize sales and marketing efforts.
Collaboration & Training:
- Partner with sales teams to optimize pipeline management and ensure timely lead conversion.
- Conduct training sessions to upskill team members on CRM best practices and effective utilization.
Process Improvement:
- Identify areas for improvement within CRM systems and workflows; coordinate with technical teams for updates and enhancements.
- Ensure compliance with data protection regulations and maintain high standards of data accuracy.
What We’re Looking For
We’re seeking a CRM professional with hands-on experience in the tourism industry, a passion for adventure, and a knack for storytelling.
Desirable qualifications & skills
Qualifications & Skills
Education:
- Bachelor’s degree in IT, Marketing, Business Administration, or a related field (preferred but not mandatory).
Experience:
- 3+ years of experience in CRM management, HubSpot workflows, marketing automation, and funnel optimization.
- Background in the tourism industry or familiarity with customer journey mapping is a strong plus.
Technical Skills:
- Advanced proficiency in HubSpot (CRM pipelines, workflows, campaign management, and data integration).
- Familiarity with SEO tools (e.g., SEMrush, Ahrefs) and analytics platforms (Google Analytics) is beneficial.
- Experience with marketing automation tools and techniques.
- Knowledge of A/B testing platforms like Google Optimize and FB Pixel.
Soft Skills:
- Excellent problem-solving skills and a data-driven mindset.
- Strong collaboration and communication skills to work effectively across teams.
- Creativity and attention to detail with a focus on delivering exceptional customer experiences.
Certifications (Optional):
- HubSpot or other CRM certifications (e.g., Salesforce).
Bonus Skills:
- Experience managing e-commerce websites for adventure-based services.
- Familiarity with content strategies targeting global adventure seekers.
- Knowledge of video editing and production to create dynamic promotional materials.
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What’s in It for You?
- Competitive Compensation: Attractive salary with performance-based incentives.
- Professional Growth: Be a key player in driving customer engagement and operational efficiency.
- Flexible Work: Work remotely while being part of a global, dynamic team.
- Adventure Perks: Enjoy discounts on Outdoor Norway’s activities and adventures.
Why Outdoor Norway?
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At Outdoor Norway, every team member is valued, and we’re passionate about creating a dynamic work environment where growth is not just a possibility—it’s a guarantee. You’ll be surrounded by some of the most dedicated, skilled, active, and fun people you’ll ever meet. Working with us isn’t just another job—it’s an adventure. Here, you’ll be challenged, inspired, and gratified.
Every role at Outdoor Norway is crucial to our mission of delivering authentic, enriching, and often life-changing experiences to our guests. And the perks? They’re just as epic as the adventures!
What Makes Working at Outdoor Norway Awesome?
- Competitive Compensation: Attractive salary with performance-based incentives.
- Adventure Perks: Complimentary trips, substantial discounts for you, and discounted adventures for your friends and family.
- Outdoor Discounts: Score deals on gear from top industry brands.
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- Wellness Programs: Regular kayaking trips, bike rides, and yoga sessions to keep the good vibes flowing.
- Tailored Roles: Your role is uniquely designed in collaboration with you to align with your skills and passion.
- International Team: Join a driven, motivated, and fun-loving team worldwide.
- Room to Grow: Be part of an expanding adventure company that’s going global, with long-term opportunities to grow.
- Competitive Pay & Bonuses: Enjoy competitive salaries plus a generous bonus scheme that rewards your hard work.
- Learning Environment: A dynamic, engaging atmosphere that empowers you to shape your career.
- Based in Voss: Work in the heart of Fjord Norway, surrounded by breathtaking landscapes.
- Team Spirit: A welcoming, vibrant environment with lots of laughter, team gatherings, and shared adventures.
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At Outdoor Norway, we live for adventure, diversity, and the power of teamwork. We’re not just about epic outdoor experiences—we’re about building an inclusive and supportive crew where everyone’s unique talents shine. If you’re ready to make an impact and grow with us, you’ve found the right place!
Salary Range:
We believe in transparency and fairness—it's part of who we are. Our salary range applies to both new hires and current team members, ensuring everyone is treated equally. Typically, new team members start between the minimum and midpoint of the range, leaving plenty of room for growth. We love rewarding dedication, high performance, and the contributions that help us scale new heights!
Where You'll Be
Our HQ is in Voss, Norway's Adventure Mecca! A few of our office roles are on-site and some others are remote. This position is remote.The remote work compensation will be adjusted according to location while maintaining the same adventurous spirit.
At Outdoor Norway, this opportunity is an invitation to embark on a journey of personal and professional development. Here, you will have the chance to expand your skills, gain valuable experience, and become part of a thriving community of outdoor enthusiasts. Whether you're looking to make waves in the industry or scale new heights in your career, this role offers the perfect platform to achieve your ambitions. So, prepare yourself for an exciting adventure, and don't forget to bring your gear!
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